What you need to know about opening a petrol station franchise in South Africa in 2018.
The fuel retail sector continues to grow in spite of the relatively sluggish economic growth in South Africa. This is according to a new report
The fuel retail sector continues to grow in spite of the relatively sluggish economic growth in South Africa. This is according to a new report
A critical aspect of operating any successful franchise chain is getting the right franchisees on board. You’re facing a lot of competition as the franchising
Managing your business as an independent owner may have been challenging at the beginning, but – as you’ve come to realise – the successful operation
With the introduction of the Consumer Protection Act, 68 of 2008 in 2011, prospective franchisees are entitled to contact any of the existing franchisees, or
You’re ready to franchise your business, but who do you sell to and how? Your first few franchisees may be the hardest to acquire, but
There are certain things you might have heard that are putting you off from buying a franchise. There may also be some exaggerated facts that
Following on from my article “The Benefits of a Conversion Strategy for Franchisors” in the last Newsletter, there are also benefits for business owners adopting
No matter how challenging the economy, entrepreneurs will continue to look for exciting new opportunities and viable businesses to invest in. The franchising industry offers
Many business people have the misguided perception that just because what goes on inside their business isn’t visible to the public and therefore has no
Simply put, a conversion franchise is an existing business that is converted to a franchise. This will typically mean that the conversion franchisee will rebrand
What’s the current state of your franchise network? If you can’t say ‘great’, perhaps it’s time you managed your franchisees better to optimise operations. One
South Africa’s exponential franchises took centre stage at the 6th edition of the annual FNB Franchising Leadership Summit held recently at Indaba Hotel in Fourways,
A positive customer experience is the exceptional service and/or products that your franchise provides, that meets or exceeds your customer’s expectations, thereby increasing customer satisfaction,
Over the past four years the franchising sector has displayed resilience, consistently growing its contribution to the country’s Gross Domestic Product (GDP) from 9.7% in
Many business owners consider expanding their businesses through franchising, however, unless well planned, franchising your business can cause a huge amount of heartache and pain.
Customer centricity is creating a positive customer experience at the point of sale and after-sale, where the needs of your customer come first. It is
Founder, Grant Brady shares the 3 principles that have ensured their survival Grant Brady, managing director of Car Service City, has survived trying times in
A social media policy is important to have if you want your employees to better engage on social media. It helps to protect their personal
The majority of Franchisors have a Marketing Fund into which their Franchisees make a compulsory contribution, usually monthly by a specific date, referred to as
“You never know the value of a Community until you are part of it – Brad Sugars” Over the last 10 years I have often
Over the last ten years, the franchising industry has seen a trend of more women taking up opportunities in franchising and this is expected to