One of the most important factors which has a vital effect on the growth of your franchise, is SERVICE DELIVERY. Service delivery starts with communication because by communicating you are delivering a service. When customers experience great service they feel that you care about developing a long-term relationship and that it means more than just […]
We asked Vera Valasis, FASA’s Executive Director to give some tips to aspiring franchisors/franchisees – and this is what she advises … Potential franchisors Not every single business concept or idea is franchisable. Don’t franchise your business unless you have a good financial track record of the performance of the business in a number of […]
Akhona Qengqe, transformation director, KFC and chairperson of FASA New FASA chair, Akhona Qengqe says growing and empowering the SME and franchise sector will be at the centre of her tenure as chair of the Franchise Association for 2019 and 2020. In line with results from South Africa’s first study on the SMME landscape by […]
By: Eric Parker and Anita Du Toit – Directors | Franchising Plus What to buy? An established brand name or an unknown startup? Do you take the safe road or do you take the short-cut – it’s riskier but it might get you where you want to go faster? Or would you rather toe the line, follow […]
Where do you start if you want to be a franchisee? The franchise sector continues to be a lucrative one in South Africa. The franchising sector has an estimated turnover of R721 billion equivalent to 15,7% of the total South African GDP with one in three franchisors claiming that their annual turnover exceeded R20 million, the […]
Greg Nathan is the Founder and Chairman of The Franchise Relationships Institute and has defined six distinctive stages of franchise relationships. If you have a commitment to your business and are prepared to work through the ups and downs of life as a franchisee you will travel through six distinct stages. Some people move through these […]
The are plenty of business opportunities in the franchising sector. Image: ALAN EASON/Daily Dispatch BY MPHO SIBANYONI Could franchising be the next big push to lift our ailing economy? Statistics show buying into a franchise is increasingly becoming a lucrative investment for many of the previously marginalised. It is also a huge job creator, with each […]
High operating costs and tight customer budgets have left US coffee giant Starbucks needing a caffeine hit. High operating costs and tight customer budgets have left US coffee giant Starbucks needing a caffeine hit after it abandoned ambitious expansion plans in South Africa – seen as a foothold for the continent. Starbucks looked set to take the […]
The Health, Beauty and Body Culture is one of the top ten franchises in South Africa, according to Franchise Association of South Africa (FASA). FASA’s latest survey said that the Health, Beauty and Body Culture market contributes to 6% of the franchising industry. The survey also said that it is one of the popular sectors where women […]
The franchising industry has grown from contributing 13.3% to the South African Gross Domestic Product (GDP) in 2017 to its current figure of 15.7% despite the tough economic climate and its impact on franchises. This is according to new data published by the Franchise Association of South Africa (FASA) which expects the sector to continue […]
