Advice from the founders of some of South Africa’s biggest home-grown franchise brands

  Local entrepreneurs are behind some of the country’s most iconic franchise brands in the country. The good news is 92% of all franchise concepts in South Africa are home grown, this includes popular Portuguese restaurant Nandos, braaied meat fast-food restaurant, Chesanyama, and even the luxury spa shop Sorbet. Many brands have embraced the franchise […]

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Will your franchisor grant you a franchise again?

Remember when you were granted your franchise by the franchisor, the excitement, the enthusiasm, so many ideas, the opportunity, being your own boss and probably many more positives. Unfortunately for many franchisees this honeymoon period ends and for some sooner than others. As a franchisee, you need to constantly be asking yourself: Do I consistently […]

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It’s all about the customer

One of the most important factors which has a vital effect on the growth of your franchise, is SERVICE DELIVERY. Service delivery starts with communication because by communicating you are delivering a service. When customers experience great service they feel that you care about developing a long-term relationship and that it means more than just […]

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Benefits of being in franchising

We asked Vera Valasis, FASA’s Executive Director to give some tips to aspiring franchisors/franchisees – and this is what she advises … Potential franchisors Not every single business concept or idea is franchisable. Don’t franchise your business unless you have a good financial track record of the performance of the business in a number of […]

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The six stages of franchise relationships

Greg Nathan is the Founder and Chairman of  The Franchise Relationships Institute and has defined six distinctive stages of franchise relationships. If you have a commitment to your business and are prepared to work through the ups and downs of life as a franchisee you will travel through six distinct stages. Some people move through these […]

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Opportunities aplenty in franchise space – not for sissies

The are plenty of business opportunities in the franchising sector.  Image: ALAN EASON/Daily Dispatch BY MPHO SIBANYONI Could franchising be the next big push to lift our ailing economy? Statistics show buying into a franchise is increasingly becoming a lucrative investment for many of the previously marginalised. It is also a huge job creator, with each […]

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Starbucks’ expansion runs out of steam in South Africa

High operating costs and tight customer budgets have left US coffee giant Starbucks needing a caffeine hit. High operating costs and tight customer budgets have left US coffee giant Starbucks needing a caffeine hit after it abandoned ambitious expansion plans in South Africa – seen as a foothold for the continent. Starbucks looked set to take the […]

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