Archive | Ask the Experts

Key phases of the franchising relationship

The relationship between the franchisor and franchisee is often overlooked by people who are starting out in franchising. This is one of the biggest mistakes that one can do; it creates a lack of mutual understating, it also has a direct correlation to the 10% failure rate in franchising. Riaan Fouche, the Chief Operations Officer […]

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KEY ASPECTS OF A SUCCESSFUL FRANCHISOR

There are many aspects that play a role in the success of a franchise and we look at some of the qualities that a successful franchisor will possess. This is relevant to businesses that are considering the franchising route to expand and to prospective franchisees that are looking to buy a franchise.   A Successful […]

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FASA Winners Kauai Interview

SA Franchise Brands welcomes Guy Le Ray-Cook, Franchise Executive of Kauai. Firstly Guy, congratulations to you and your team for Kauai winning the 2018 FASA Franchisor, Brand Builder and Field Service Consultant of the Year awards. What has been paramount to Kauai’s success? Since inception, 22 years ago, Kauai has been leading the healthy eating […]

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Franchise Store Upgrades

Franchise store upgrades, revamps, face-lifts or whatever the term used, must be taken into consideration when buying a franchise. This is more prevalent in the restaurant, quick service restaurant and retail sectors but always be aware of the clause in you franchise agreement, whichever industry you investigate. The obvious issue is to understand how often […]

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Support vital for franchise success

Franchisor support and infrastructure form the backbone of franchising and provide an ideal mechanism to reduce the risk of business failure. The latest Franchise Association of South Africa (Fasa) survey results show that 72% of franchisees rated their relationship with the franchisor as good. While much of this is attributed to marketing and training, support […]

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Who Wins When A Franchisor Discounts Products?

The Management Service Fee, also referred to as Royalties, is an ongoing payment, usually monthly, from the franchisee to the franchisor, for ongoing training, support, product development, new strategies etc. from the franchisor. There are different ways that the Management Service Fee may be calculated but the most common is a percentage of the franchisee’s […]

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10 Tips to Rescue Your Brand from the Brink

Here’s how to design your brand’s turnaround—from the leaders who have directed their own impressive resurrections. KFC and Saladworks have fine-tuned their concepts after falling on hard times.   The Great Recession may be nearly a decade behind us, but leaders in the restaurant industry still can’t forget how it brought many brands—even the biggest […]

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