Archive | Ask the Experts

The difference between knowing and understanding a customer

The idea of knowing and understanding something might seem similar, reality is though that both these terms have different meanings and need to be viewed as separate concepts. This is especially true in business and franchising in particular, as the distinction between knowing and understanding could mean the difference between simply acquiring and actually retaining […]

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The business of good time management

It is said when you own your own business that ‘time is money’, and that the amount of time you put in will determine the amount of profit you make. Time management in business is, however, one of the most challenging aspects when running a business, with many owners struggling to strike a balance between […]

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A business plan means business

When starting a business there are many factors that come into play that need to be analysed to ensure its success. Price, place, promotion and product are but some of the important aspects in the business mix that need to be planned and executed meticulously. In the flurry of dynamics to consider, many entrepreneurs tend […]

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Gearing staff up for the festive season

Bronwyn Oliveira, Brand Manager of Maxi’s, a family restaurant chain that forms part of the Taste Holdings group, explains why franchisees need to get their staff ready and motivated for the festive season hustle and bustle. As Christmas edges closer, people eagerly count down the last few days of the year until the festive season […]

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Tips To Make The Most Of Your Franchise

Jeanne Geldenhuys , Managing Executive of Scooters Pizza, one of South Africa’s fastest growing food chain that forms part of the Taste Holdings group, shares some insight why franchising is an industry that presents countless business possibilities for entrepreneurs. Franchising has become an appealing business venture for many entrepreneurs as they are not only investing in […]

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DON’T SIGN WITHOUT THE SIGN

FRANCHISE ASSOCIATION OF SOUTH AFRICA (FASA) PROMOTES ETHICAL FRANCHISING WITH THEIR “DON’T SIGN WITHOUT THE SIGN” CAMPAIGN Although the Franchise Association of South Africa (FASA) has been successfully flying the flag for ethical franchising for the past 33 years, it remains a voluntary organisation that attracts franchisor members who choose to run their businesses along […]

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