Archive | Ask the Experts

The top predictors of success in business

The prospect of starting a business is always an exciting one. When starting out, hopes are high, goals are set and entrepreneurs are eager to turn the business into a lucrative empire that will exceed their wildest dreams. The reality is, however, that there really is no crystal ball that can share revelations on a […]

Continue Reading

Shabba Talks About Striking The Balance In Business

In business, balance is everything. Aside from ensuring that your accounts balance, making sure that your business and the other activities that fill up your daily life are also balanced is crucial. This is especially true in franchising. While there are many franchisees who commit their time solely to their franchised business, there are others […]

Continue Reading

What makes a restaurant franchise great?

Fast food has been around for as long as most people can remember. With so many choices of fast food, you do not have to go far to find something you would like to eat. The fast food market is therefore very competitive and brands spend millions on marketing to ensure that people choose their […]

Continue Reading

Why change is good for business

They say change is as good as a holiday. In the case of The Fish & Chip Co., it’s as good as a menu overhaul. As of April 2014, The Fish & Chip Co. added even more ‘Hot and A lot’ value to the plates and pockets of their customers by refreshing their menu with […]

Continue Reading

The Five Qualities of Charismatic Franchisees

Bronwyn Oliveira, brand manager of Maxi’s, the franchisor of a nationwide chain of family restaurants, discusses the three qualities of likable franchisees and what makes them successful in business.         Oprah Winfrey, Steve Jobs, Peter Jones and Cyril Ramaphosa all clearly have it. You won’t be wrong if you answered money but they also all have […]

Continue Reading

The difference between knowing and understanding a customer

The idea of knowing and understanding something might seem similar, reality is though that both these terms have different meanings and need to be viewed as separate concepts. This is especially true in business and franchising in particular, as the distinction between knowing and understanding could mean the difference between simply acquiring and actually retaining […]

Continue Reading

The business of good time management

It is said when you own your own business that ‘time is money’, and that the amount of time you put in will determine the amount of profit you make. Time management in business is, however, one of the most challenging aspects when running a business, with many owners struggling to strike a balance between […]

Continue Reading

A business plan means business

When starting a business there are many factors that come into play that need to be analysed to ensure its success. Price, place, promotion and product are but some of the important aspects in the business mix that need to be planned and executed meticulously. In the flurry of dynamics to consider, many entrepreneurs tend […]

Continue Reading