How Car Service City Became One Of SA’s Biggest Franchise Brands

Founder, Grant Brady shares the 3 principles that have ensured their survival Grant Brady, managing director of Car Service City, has survived trying times in his business. Car Service City, which specialises in providing affordable car service and repairs, today has 62 franchise workshops countrywide and employs over 1 200 people. They were recently named […]
Create an Effective Social Media Strategy for your Employees

A social media policy is important to have if you want your employees to better engage on social media. It helps to protect their personal safety and protect the reputation of your business. Here are 3 tips for creating a social media policy for your employees: Explain to your employees who can speak for your […]
The Marketing Fund Explained

The majority of Franchisors have a Marketing Fund into which their Franchisees make a compulsory contribution, usually monthly by a specific date, referred to as a Marketing Contribution or Marketing Fee, which is used to develop the brand. The Marketing Fund is governed by the franchise agreement and is regulated by the Consumer Protection Act […]
The Value of Franchise Communities

“You never know the value of a Community until you are part of it – Brad Sugars” Over the last 10 years I have often been asked the following questions? Where does the value lie within a Franchise model? Why don’t I just do this on my own? The value in any Franchise concept is […]
The rise of women in franchising

Over the last ten years, the franchising industry has seen a trend of more women taking up opportunities in franchising and this is expected to further increase over the next five years. According to the international Franchise Association (IFA) there are more than 25% of women operating franchises in the world and that doesn’t include […]
Local vs International Franchises: finding the best fit for you

While brands in South Africa are not immune to the risks and challenges associated with a recession, their established reputations and relationships with customers means that customers will still favour big name brands – even when spending is curtailed in line with falling disposable income. Henk Botha from Absa, shares his thoughts on Quick Service […]
FASA’S Annual Awards for Excellence in Franchising

The FASA Franchise Awards was held at the Franchise Business Festival at Kyalami on 01 July 2017 to honour the finalists and winners of its annual Awards for Excellence in Franchising. The categories honoured at the FASA Awards include: FRANCHISOR OF THE YEAR This most prestigious award celebrates the success of the franchisor who has […]
Why SA needs more new franchises to create more jobs

South Africa has over 35 000 franchise outlets that employ more than 300 000 people. Consequently, franchising holds the key for job creation, because the failure rate of franchise businesses is far less than a regular start-up. Morne Cronje, Head of Franchising at FNB Business says, “In spite of the economic slowdown that is having a […]
Growth of the franchising services sector: Is it possible in a recession?

The appeal of franchising is widespread. While other businesses often struggle to keep a positive cash flow in times of stunted economic activity, franchising remains resilient and typically shows positive growth rates. This is particularly true for the franchising services category which comprises 27 percent of the total franchising industry and has a combined turnover […]
Back to basics: Business essentials for start-ups

You have secured the finance, found the perfect location, and have signed a contract. Congratulations, you are now the owner of a business. For many business owners, the most important part is securing finance and signing that all important contract. What follows is business as usual; staff training, stock management and then trading. However, “business […]