Working on and in your business – a must in franchising
In the business world, owners are often told that the key to steering their company to success comes down to how well they can delegate to others to complete the front-of-store activities, allowing them to do the more ‘strategic’ work. This with the idea that they will then have the opportunity to focus on the […]
The Five Qualities of Charismatic Franchisees
Bronwyn Oliveira, brand manager of Maxi’s, the franchisor of a nationwide chain of family restaurants, discusses the three qualities of likable franchisees and what makes them successful in business. Oprah Winfrey, Steve Jobs, Peter Jones and Cyril Ramaphosa all clearly have it. You won’t be wrong if you answered money but they also all have […]
The difference between knowing and understanding a customer
The idea of knowing and understanding something might seem similar, reality is though that both these terms have different meanings and need to be viewed as separate concepts. This is especially true in business and franchising in particular, as the distinction between knowing and understanding could mean the difference between simply acquiring and actually retaining […]
The business of good time management
It is said when you own your own business that ‘time is money’, and that the amount of time you put in will determine the amount of profit you make. Time management in business is, however, one of the most challenging aspects when running a business, with many owners struggling to strike a balance between […]
A business plan means business
When starting a business there are many factors that come into play that need to be analysed to ensure its success. Price, place, promotion and product are but some of the important aspects in the business mix that need to be planned and executed meticulously. In the flurry of dynamics to consider, many entrepreneurs tend […]
The three most important factors in securing business success are…
In business, the three most important factors needed to secure success are location, location, and location. This is especially true for businesses that rely heavily on daily traffic in order to meet certain turnover objectives when it comes to sales and even more so, when stock that needs to be moved is perishable. This is […]
How to keep feet coming through your doors during the winter blues
Shaazia Bhika, the proud owner of Maxi’s Overport Halaal, a franchise of nationwide family restaurants that forms part of the Taste Holdings group, discusses how to keep a consumer-driven businesses thriving, especially during the colder season. It is no secret that the restaurant industry takes a bit of knock during the colder months as customers […]
The business of managing expectations in franchising
Within the franchising model, the premise goes that the business concept is one that offers entrepreneurs a sure-fire way of being successful. With its foundation firmly established on a legacy that has stood the test of time, a franchised business offers any entrepreneur the tried and tested plans and practices to make a business excel. […]
Should family be added into the business mix?
In life, a person’s family determines a great deal of who we are. Family ties do bind us, however in most cases, these ties might not be best for business. Investing time and money into a business with people you know, or who seemingly have a great reputation and track record, may be comforting, but […]
How to employ the best manager for your franchise
Bronwyn Oliveira, Brand Manager of Maxi’s, a franchise of nationwide family restaurants that forms part of the Taste Holdings group, stresses the importance of hiring a good manager for your franchise. Once your training has been completed and your franchise is almost up and running, you need to find the perfect manager, keeping in mind […]